I visited the web site of a company alleging to be experts at communications solutions, Sonofon, www.sonofon.com.au.
The first thing I noticed was the “Untitled document” heading on their web site, never a good sign of things to come.
I wrote to the advertised “info@sonofon.com.au” e-mail address listed.

Oh! It bounced back straight away. Apparently info@sonofon.com.au isn’t actually a valid e-mail address at the sonofon.com.au domain.

I thought perhaps the FAQ may have more information. Obviously Sonofon don’t actually get asked many questions, or if so, the demographic is the Latin-speaking populace.

Not to worry, here’s some other e-mail addresses. I tried writing to accounts@sonofon.com.au. It looked like a good starting point.

Oh! It fails too. At least this time the address obviously exists, but just hasn’t been set to allow mail from unauthenticated users.

Ok, last ditch effort – let’s try the other two e-mail addresses advertised – billing@sonofon.com.au and service@sonofon.com.au.
By crikey, they don’t exist either.

Ok, this is beyond a joke. Sonofon are wasting my time. Not only do they not deserve my business but obviously they don’t want it anyway. I’m happy to oblige. After all, Sonofon have demonstrated they’re not communication experts. Do I really want a company looking after my telephony when this is the quality of their work?
Maybe I’m off the track; perhaps “communications” has a different meaning to Sonofon. Maybe they’re the guys you want when you’d rather liquidate your business than grow it.