iTWire: On the one hand, requesting help desk support should be a walk in the park. On the other hand, so many users are so bad at it yet wonder why they aren’t receiving support?
Archive for the 'CIO' Category
iTWire: You may be the technical guy but at the end of the day business is all about the bottom line.
iTWire: What’s your personal value chain? How do you do your job? How do you enhance the business you work for? Let me help you think about it, and find ways to enhance your productivity.
iTWire: Following on my previous story why you should keep your company GAL / AD / LDAP fully-populated and up-to-date, here’s the how for Windows sysadmins.
iTWire: Are you tired of people saying “IT is a cost centre, not a profit centre”? There’s a fundamental problem with that statement. Read why good IT may have a price tag, but it shouldn’t cost.
iTWire: Let me get contentious … if you don’t do this, then frankly you suck as a systems admin or IT leader. Keep the company address book up to date and consider the spin-off business benefits you can automate.
iTWire: The biggest name in the high-end enterprise market has released a beta version free online collaboration tool, aiming to bring business the level of teamwork expected from Google Wave.